Last updated: 10 February 2026
"Staff feel happy and supported with enough numbers and good safety culture, but no permanent manager and basic activities hold it back."
Incidents were recorded, analysed, and learnt from. There was a good safety culture that encouraged staff to report these.
Staff were happy in their roles and this led to a positive atmosphere. Staff felt well supported in their roles by the management team.
There were enough staff to support people. We observed there were enough staff available to respond to people’s needs.
Staff were recruited safely and had the training they needed.
The service did not have a registered manager at the time of our visit but the manager in place was making their registered managers application to the Care Quality Commission.
staff provided support with exercise games, attending a church service held in a different part of the service.
No permanent manager in post.
The service did not have a registered manager at the time of our visit but the manager in place was making their registered managers application to the Care Quality Commission.
Only standard training with no specialist courses or funded qualifications.
Staff were recruited safely and had the training they needed.
Basic activities like games and church services, no coordinator so mostly routine personal care.
staff provided support with exercise games, attending a church service held in a different part of the service.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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