Last updated: 10 February 2026
"Supportive approachable manager, positive staff morale and strong safety practices, but limited activities due to vacant coordinator and some recruitment file gaps."
2022: Assured on infection prevention, PPE use, testing access, clean premises and up-to-date policy; per 2019: safe medicines, monthly risk reviews, staff confident reporting incidents.
Per 2019 comprehensive inspection: 'Staff morale was positive', enjoyed jobs, 'worked well together' and 'could rely on each other'.
Per 2019 comprehensive inspection: 'The service was adequately staffed'; staff felt there were enough staff but recruitment files had gaps in employment history for some with full audit planned.
Per 2019 comprehensive inspection: Staff had regular training, supervisions and appraisals in relevant areas like moving and handling; staff happy with training.
Per 2019 comprehensive inspection: Staff described manager as 'great', 'part of the team', approachable, supportive and proactive with regular staff meetings and audits.
Per 2019 comprehensive inspection: 'Some activities were provided for people by care workers'; recruiting to vacant activity worker post.
No activities coordinator because the post is vacant, so just some basic activities by care staff and mostly routine personal care.
Some activities were provided for people by care workers. At the time of this inspection the home was recruiting to a vacant activity worker post.
Staff numbers are adequate but nothing more, and some staff files missed work history details which they are now fully checking.
We checked three staff recruitment files. Whilst none held gaps in the employment listed, two files had some years between leaving education and commencing first employment. The manager and operations manager informed us they would undertake a full audit of all staff recruitment files.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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