Working at Clifton Lodge
Balmoral Road, Westcliff On Sea, SS0 7DB
Operated by Essex Partnership University NHS Foundation Trust
35 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management and open culture with stable staffing and strong safety initiatives, although activities lack specialist programmes."
Safety & Risk
8/10
✓
The registered manager had implemented innovative initiatives to manage the risks of falls at the service and had been able to demonstrate a reduction in falls.
Staff Culture
8/10
✓
The registered manager promoted a culture of openness, honesty and transparency at the service. Staff were supported to speak up to drive improvements and positive outcomes for people and staff.
Staffing Levels
7/10
✓
There was a consistent care team at the service, which meant people were supported by staff who knew them well. A relative told us, “The care is fantastic and there is definitely enough staff.”
Training & Dev
7/10
✓
The registered manager supported staff to stay up to date with additional training. The registered manager worked with the care home education team which is an educational team who goes into care homes to support staff with training and develop their skills.
Management
8/10
✓
The registered manager was very supportive of staff and had developed a listening culture. One member of staff said, “The manager is 100% approachable and always has an open door. I feel they would support me with any issues.”
Programmes
6/10
✓
There were dedicated activities staff who arranged structured activities for people to join in, to keep them stimulated and engaged throughout the day. They also arranged for external people to come in such as entertainers and had arranged for animals to visit.
Points to consider
Activities are regular and varied with a dedicated coordinator doing group events, entertainers, animal visits and hand massages, but no named specialist programmes or advanced therapeutic approaches.
There were dedicated activities staff who arranged structured activities for people to join in... arranged for external people to come in such as entertainers and had arranged for animals to visit. A relative told us, “They even have a person who does hand massages and cuts nails.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews