Last updated: 9 February 2026
"Supportive management and a positive culture where staff feel valued and proud, but staffing lacks stable teams and activities are limited to basic community support."
Safeguarding procedures were in place to ensure people were protected from avoidable harm. Staff had received safeguarding training; this had included regular updates. Records showed safeguarding referrals had been made as necessary.
Staff felt supported and were proud to work with people to ensure they lived their life the way they wanted to.
People and their relatives told us they believed there was enough staff on duty.
Staff received training and support to ensure they could carry out their role effectively. Staff had received training in all aspects of care and support.
A member of staff said, “The registered manager is very caring, considered, always has an open door, they are supportive. They support us to take on more responsibility, they like us to own things.”
We support people to become involved in their community, we encourage clubs and voluntary work, we encourage them to make connections.”
Staffing is adequate with enough staff on shifts, but no details on stable teams or minimal agency use to keep workloads easy.
People and their relatives told us they believed there was enough staff on duty.
No structured activities programme or coordinator mentioned, so the role focuses on basic support for community involvement rather than varied events.
We support people to become involved in their community, we encourage clubs and voluntary work, we encourage them to make connections.”
Only standard training like safeguarding and induction, no specialist courses or funded qualifications for career growth.
Staff had received training in all aspects of care and support.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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