Last updated: 10 February 2026
"Strong leadership and supportive culture where staff feel valued, but basic activities and busy staffing hold it back."
People received their medicines as prescribed, however, recording of safe storage of medicines and risks from topical creams was not always clear, the registered manager made improvements during the assessment.
Staff felt confident to speak up and raise concerns with the registered manager. Staff told us they felt supported fully by the registered manager.
We observed adequate staffing, with staff busy, but not rushed. Staffing numbers were calculated to meet the needs of people.
Staff received the training and support to ensure they could carry out their role effectively. Formal supervisions were carried out and competency checks were carried out regularly.
People and staff were complimentary about the registered manager and their approach. People, their relatives and staff were complimentary about the leadership of the home.
Per 2020 comprehensive inspection: The home had a programme of activities for people to enjoy including pantomimes, outings, musical guests, films, religious services, singers and parties.
Activities are basic and routine like outings and entertainment, with no specialist programmes or coordinator to make the role more varied.
Per 2020 comprehensive inspection: The home had a programme of activities including pantomimes, outings, musical guests, films, religious services, singers and parties.
Staffing is adequate but staff get busy at times, with no info on low agency use or long-serving staff.
We observed adequate staffing, with staff busy, but not rushed.
Only standard training like inductions and updates, no specialist courses or funded qualifications.
Staff received training including a comprehensive induction and regular updates.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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