Last updated: 9 February 2026
"Stable staffing with low turnover and supportive management foster a friendly team, but poor medicines management and limited activities are major concerns."
Per 2020 comprehensive inspection: Medicines were not always managed safely; records showed people did not always receive their medicines on time.
Per 2020 comprehensive inspection: Staff said 'It's friendly. It's like family. We work well as a team and we support each other.'
Per 2020 comprehensive inspection: Staff turnover was low, experienced and consistent team, no agency staff used, shortfalls covered by management.
Per 2020 comprehensive inspection: Staff had not received regular supervision and appraisal; staff training on how to prevent and respond to a fire was not up to date.
Per 2020 comprehensive inspection: The registered manager was approachable and visible; staff praised the home and said the manager was supportive with office door always open.
Per 2020 comprehensive inspection: Some activities were available to people, but these were limited; no activity coordinator; mixed feedback.
Medication not always given on time or as prescribed before meals.
Records showed people did not always receive their medicines on time. People who were prescribed medication to be taken 30 to 60 minutes before food were not receiving their medication as prescribed.
No activities coordinator and only limited basic group activities with mixed feedback.
The home did not employ an activity coordinator. Feedback about activities was mixed... limited number of people involved in the table top activities offered.
Staff missing regular supervisions and some training like fire safety out of date.
staff had not received regular supervision and appraisal. Staff training on how to prevent and respond to a fire was not up to date.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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