Working at Cleveleys Nursing Home
19 Rossall Road, Thornton Cleveleys, FY5 1DX
Operated by Manor Homes (Poulton) Limited
32 bedsNursing homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.0/10
Key Finding
"Staff feel supported by managers and the provider, but no stable manager, stretched staffing and incomplete new staff training hold it back."
Safety & Risk
4/10
!
Documentation and systems were not in place or robust enough to show risk was effectively managed. This was a breach of regulation 12 (Safe care and treatment).
Staff Culture
6/10
✓
Staff were complimentary about the support they received from the provider, registered manager, nurses and new manager.
Staffing Levels
4/10
!
Our observations showed people had to sometimes wait for support with personal care. Our observations showed staff did not have time to provide regular activities.
Training & Dev
3/10
✕
Not all new staff had completed all their required training before they started working at Cleveleys Nursing Home.
Management
3/10
✕
At the time of our inspection there was a registered manager in post, however they were unavailable during this inspection. A new manager started in post during the inspection.
Programmes
3/10
✕
There was a list of activities on a notice board in the main hallway, but this did not reflect what took place. We were told there was an activities coordinator, but she was a volunteer and could not always attend.
Points to consider
No stable manager in charge, the previous one was unavailable and a new one started during the inspection.
At the time of our inspection there was a registered manager in post, however they were unavailable during this inspection. A new manager started in post during the inspection.
Staff are stretched, people sometimes wait for personal care and there is no time for activities.
Our observations showed people had to sometimes wait for support with personal care. Our observations showed staff did not have time to provide regular activities.
New staff start work without completing all required training.
Not all new staff had completed all their required training before they started working at Cleveleys Nursing Home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews