Last updated: 10 February 2026
"Supportive managers, a proud happy team, and extensive activities, but staffing without retention details and only standard training."
Records of incidents and accidents were completed and the registered manager reviewed these to identify any themes or trends. Any safeguarding concerns were managed effectively.
Staff told us they felt well supported and were proud to work at the service. A staff member said, “The manager is so supportive. I get regular supervision and training. We all get on and work well together as a team. This is a happy place to work.”
People and relatives thought there were enough staff on duty to meet people’s needs.
Staff had completed an induction and training programme. Staff confirmed they received appropriate training to be able to undertake their roles effectively.
Staff said managers were approachable, supportive and listened to them. The registered manager and senior staff worked closely with staff to ensure care standards met required expectations.
The service had an extensive range of activities for people to engage in, including visits by schools, baking, musical artists and trips out. Themed days were planned... The activities coordinator went above and beyond...
Staffing is adequate with enough staff to meet needs, but no details on retention, agency use or manageable workloads for staff.
People and relatives thought there were enough staff on duty to meet people’s needs.
Only standard induction and training mentioned, no specialist courses, funded qualifications or career development.
Staff had completed an induction and training programme. Staff confirmed they received appropriate training to be able to undertake their roles effectively.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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