Working at Clevedon House
70-72 Clevedon Road, Weston Super Mare, BS23 1DF
Operated by Freeways
11 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Cheerful motivated staff and good teamwork create a happy atmosphere with approachable management, although adequate staffing, standard training, and basic activities hold it back."
Safety & Risk
7/10
✓
People felt safe... Staff spoken with knew how to report any safeguarding concerns. They were confident action would be taken... Risk assessments were completed and acted upon.
Staff Culture
8/10
✓
Staff were well motivated and cheerful which provided a happy and comfortable atmosphere... Staff told us they worked well as a team and there was good communication. One member of staff said, 'I always feel listened to.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs. People had access to staff to support them with personal care, and to enable them to take part in social activities and access community facilities.
Training & Dev
6/10
✓
People received their medicines safely from staff who had received specific training and had their competency assessed; regular one to one supervision.
Management
7/10
✓
The registered manager was open and approachable, and people said they could always discuss issues with them. One member of staff said, 'I always feel listened to.'
Programmes
6/10
✓
People were able to pursue their interests and hobbies... access their community for leisure and work... One person told us about their employment and others said they belonged to local clubs.
Points to consider
Staffing is adequate to meet needs, but nothing special with no info on retention, agency use, or manageable workloads.
There were sufficient staff to meet people's needs.
Only standard training like medication checks and supervision, no specialist courses or funded qualifications.
staff who had received specific training and had their competency assessed... regular one to one supervision
No dedicated activities coordinator or specialist programmes, so the role focuses on supporting residents' own interests and community access.
People were able to pursue their interests and hobbies... access their community... employment and local clubs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews