Last updated: 10 February 2026
"Staff enjoy a positive culture with supportive management and strong safety, but limited activities and training gaps hold it back."
2022: assured on infection prevention, PPE used effectively, clean hygienic environment, all staff and residents vaccinated against COVID-19.
Per 2018 comprehensive inspection: staff said 'it's a really good place to work; we all get on with each other' and 'I love my job'.
2022: provider had measures to mitigate COVID-19 related staff pressures; per 2018: enough staff on duty with low absence and stable rotas.
Per 2018 comprehensive inspection: all essential training completed but some care workers had not completed equality and diversity or dementia care training.
Per 2018 comprehensive inspection: registered manager supportive, staff said 'We get good support from the manager' and spent time with residents.
Per 2018 comprehensive inspection: activity coordinator worked two hours daily but struggled with other roles like chef, basic activities such as bingo, quizzes.
The job is mostly routine personal care because the activities person only works two hours a day and also cooks and does paperwork.
one member of staff was employed as an activity coordinator for two hours each day during the week... This person told us that they were struggling to undertake the different roles
Only standard training with gaps in dementia care and equality training.
some care workers had not completed training in equality and diversity or dementia care, but the service had requested places on the next available courses
Staffing levels are okay but COVID caused staff shortages that needed extra fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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