Last updated: 9 February 2026
"Hands-on supportive leadership fosters a loyal passionate team with sufficient staffing, tailored training, engaging activities and assured safety."
2020 targeted: Assured on all infection prevention, PPE, testing, outbreak management; per 2018: Safeguarding and falls champions, detailed incidents with learning, safe medicines.
Per 2018 comprehensive inspection: Staff extremely satisfied, loyal, committed; emphasis on teamwork, proud and passionate, feel supported by leaders.
Per 2018: Sufficient staff confirmed by people, relatives, staff; levels adjusted proactively to needs, calm atmosphere with no rushing; 2020 dedicated staff for unit with resilience plans.
Per 2018: All staff completed Care Certificate, tailored core and specialist training (dementia, diabetes), supervisions, staff development to champions; 2020 all up to date on infection control and PPE.
Per 2018 comprehensive inspection: Provider hands-on and supportive, registered manager develops staff potential via champions, staff praise leadership and feel valued.
Per 2018 comprehensive inspection: Dedicated activities person and volunteers, Alive charity input, gardening club, art, gentlemen's club, pet therapy, mother-toddler group, student visits, trips.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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