Last updated: 9 February 2026
"Staff feel supported by approachable management and enjoy the positive culture, although staffing and training could be stronger."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to people’s concerns and understood their responsibility to report concerns about safety.
Staff told us they enjoyed working at Cleeve Lodge felt able to discuss any concerns with the manager and supported in their roles.
Staff felt there were enough regular staff to meet people’s needs... we always have enough staff to take care of all the residents.
Staff received a comprehensive induction when joining the service and ongoing training to support them in their roles. Staff received regular supervision and felt supported.
Staff consistently told us how they felt supported in their roles and how they found the manager approachable, open and honest.
The provider offered a wide choice of activities and initiatives such as film nights, music, professional music players, pet therapy, exercise, zumba, creative arts and crafts, theatre trips, and regular community visits.
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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