Last updated: 9 February 2026
"Supportive managers, high staff morale and good retention, although activities and programmes are limited and mostly routine."
Risk assessments were carried out and evaluated at least monthly. All accidents and incidents were recorded and analysed for any trends or patterns.
Staff morale was high, many staff had worked at the service for several years. They were motivated to achieve good outcomes for people.
There were enough staff with the right skills to meet people's needs. Staff told us they had enough time to meet people's needs and keep them safe. Many staff had worked at the service for several years.
Staff training was ongoing and many staff had achieved or were working towards a nationally recognised qualification in care. Training was monitored monthly.
Staff and relatives told us managers were open, accessible and inclusive. Staff received supervision.
'Baking' was added to the range of activities on offer in response to a person requesting this.
Only basic baking activity added after feedback, no coordinator or varied programme mentioned, so the role is mostly routine personal care.
'Baking' was added to the range of activities on offer in response to a person requesting this.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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