Working at Clayburn Lodge
15 Clayburn Circle, Basildon, SS14 1PZ
Operated by Excellence Care Ltd
6 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.1/10
Key Finding
"Outstanding leadership, excellent training and a supportive family-like culture, although staffing sometimes relies on extra help from sister homes."
Safety & Risk
8/10
✓
'risk on presentation' (ROP) tool... completed six times a day... risks to individuals and others were minimised
Staff Culture
9/10
✓
Staff fully embraced the service's vision... felt valued and supported and enjoyed working at the service... We are like an extended family
Staffing Levels
6/10
✓
There were enough staff to help keep people safe, meet their needs... sufficient staffing levels to meet people's individual needs effectively
Training & Dev
9/10
✓
The registered manager placed significant emphasis on training... encouraged staff to continue their professional development... I've just finished NVQ Level 5
Management
9/10
✓
The registered manager provided outstanding leadership... committed to developing an exceptionally skilled and motivated staff team... hands on
Programmes
8/10
✓
People had their own individual community engagement plan... local sociability group... quizzes, mindfulness, yoga, and music... mental health recovery star model
Points to consider
Staffing levels are sufficient but extra staff come from sister homes if someone gets unwell.
additional staff would always be brought into the service from the provider's sister services to ensure people's and staff's safety at all times, should a person become unwell
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews