Working at Claybourne
Turnhurst Road, Stoke On Trent, ST6 6LA
Operated by Methodist Homes
46 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by excellent management and enjoy innovative activities in a positive culture, but staff retention details are lacking and training misses career development."
Safety & Risk
8/10
✓
2020 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, managing outbreaks. Per 2019: Medicines managed safely, risks assessed with learning from incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: There was a positive atmosphere with people being comfortable and relaxed and staff confident in their roles. Staff spoke highly of the homes management.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People were supported by enough safely recruited staff. Our observations confirmed people did not have to wait for support. Call bells were answered promptly.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received an induction and training and support in their role. Staff told us they had access to a range of training including updated training for oral care.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the homes management and support they received from the registered manager. 'There is excellent support, the registered manager and deputy are always here to offer their help and support.'
Programmes
7/10
✓
Per 2019 comprehensive inspection: Registered manager purchased robotic therapy dog and interactive projection system to support people with dementia. People enjoyed individual and group activities along with community outings.
Points to consider
Staffing is enough to meet needs without delays, but no details on agency use or staff retention to make workloads always manageable.
There were enough staff to meet people's needs and the provider had recruitment procedures in place... Our observations confirmed people did not have to wait for support.
Training includes induction, updates, and some specialist topics like oral care, but no funded qualifications or career development.
Staff told us they had access to a range of training. 'The training is very good, we have online training and people come in to give us training. We recently had updated training for oral care.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews