Working at Claxton House

People were supported to stay safe... Staff had received training and understood their responsibilities. They knew how to report abuse... Staff managed people's medicines in a safe way.

Staff liked their jobs and said they would recommend the service. There was a low turnover of staff with many staff having been employed for many years.

There were enough staff to meet people's needs. Staff had enough time to spend with people... There was a low turnover of staff with many staff having been employed for many years.

There was an ongoing staff training programme. New staff had induction training... Staff were asked about their training and development needs during staff supervision with their manager.

The provider/registered manager provided strong leadership along with the two deputy managers. People and staff we spoke with told us they were visible, accessible and supportive.