Last updated: 10 February 2026
"Staff feel valued with approachable leadership and a positive culture, but uncertain staff retention and limited activities programmes need attention."
People were protected from abuse... Staff knew how to raise safeguarding concerns... Medicines were managed safely... no gaps in records.
Staff comments included, 'I love working here, it's relaxed...'; 'She's always here to support us with an open door. It's the best place I've worked in definitely'; 'I wouldn't want to work anywhere else now, the team work is really good...'
There were sufficient numbers of suitably recruited staff to support people safely according to their needs. People, relatives and staff confirmed this.
Staff training included mandatory training such as safeguarding... Regular refresher courses were provided... Additional specialist training was provided when required. An example of this was for dementia care.
People, relatives and staff were confident about approaching the registered manager if they needed to. They recognised that their views and feedback were valued and respected and consistently used to support quality service development.
The activities coordinator was creative in developing a wide range of individualised activities... Cultural and religious events were celebrated such as for 'Divali'.
Staff numbers are enough to meet needs safely but no details on low staff turnover or avoiding agency workers.
There were sufficient numbers of suitably recruited staff to support people safely according to their needs.
Activities include varied events and outings run by a coordinator but no specialist programmes like therapy.
The activities coordinator was creative in developing a wide range of individualised activities people had expressed an interest in.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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