Working at Clarendon Manor
37-41 Golf Lane, Leamington Spa, CV31 2PZ
Operated by Clarendon Manor Limited
35 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive management and a friendly team atmosphere with good training, but heavy agency staff use and gaps in risk records impact care quality."
Safety & Risk
5/10
!
Overall, risks were assessed... but we found some risk management plans for catheter care required further detail... one incident had not been referred to the safeguarding team.
Staff Culture
7/10
✓
Staff felt they worked well as a team. They enjoyed working at Clarendon Manor and described the home has having a friendly atmosphere.
Staffing Levels
4/10
!
due to staffing pressures the home was relying on a lot of agency staff which sometimes impacted on the quality of care provided.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff said they had the training they needed to be competent in their role and do their job well; some staff had recently completed a course in falls prevention.
Management
6/10
✓
Feedback from people, their relatives and staff about the management of the home was positive and management were described as approachable and supportive.
Programmes
5/10
!
Per 2019 comprehensive inspection: regular exercise classes, bingo and a weekly creative art group facilitated by an external provider.
Points to consider
Lots of agency staff cover vacancies and new agency workers do not always know the routine so it slows down care.
current staff vacancies meant a significant number of shifts had to be covered by agency staff... two agency staff had never worked at the home previously and did not always support the permanent staff team effectively.
Risk records for things like urinary catheters and pressure mattresses had gaps and were not always checked properly.
some risk management plans for catheter care required further detail... fluid intake and output records were not consistently completed... a number of mattresses that were not on the correct setting.
Only basic group activities like bingo, exercise classes and art, with no activities coordinator or specialist programmes.
Per 2019 comprehensive inspection: regular exercise classes, bingo and a weekly creative art group facilitated by an external provider.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews