Last updated: 10 February 2026
"Excellent innovative activities, supportive management and motivated staff, although unclear staff stability and basic training without specialist courses hold it back."
Care plans included risk assessments for known risks and staff followed support plans to help keep people safe. (2023)
Per 2020 comprehensive inspection: Staff were motivated and positive about their role and demonstrated the provider's values of 'kindness in care.' Staff felt valued
There were enough staff on duty each shift to safely support people. Staff rotas confirmed this and during our inspection we saw staff responding to people's needs and requests promptly. (2023)
Staff told us they had received training to support them in their role. For example, competency checks were completed for mouthcare, moving and handling, infection control and medicines. (2023)
Per 2020 comprehensive inspection: Staff spoke highly of the registered manager and the support they received. Comments included, "The manager is hands on and very approachable"
Per 2020 comprehensive inspection: The service was continuously developing their excellent activities programme. People stayed as active as possible with a range of innovative, meaningful activities offered each day
Staffing levels are enough to keep things safe and respond promptly, but no info on low agency use or stable teams.
There were enough staff on duty each shift to safely support people. Staff rotas confirmed this and during our inspection we saw staff responding to people's needs and requests promptly. (2023)
Training covers basics like moving people and medicines with competency checks, but no specialist courses or funded qualifications.
Staff told us they had received training to support them in their role. For example, competency checks were completed for mouthcare, moving and handling, infection control and medicines. (2023)
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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