Last updated: 10 February 2026
"Approachable management, motivated staff and strong safety practices, although staffing feels busy and stretched especially at weekends."
Risks assessed and up to date; safeguarding policy and training in place, referrals made; medicines managed safely with one issue resolved promptly
Staff were motivated and committed; 'I love working here'; team meetings described as open and honest forum where staff felt listened to
mixed feedback about whether there were enough staff; relatives and staff said staff seemed busy especially at weekends, but needs met promptly
Training records showed that staff received the training they needed; induction and shadowing in place, regular supervisions and appraisals
registered manager described as 'approachable'; improved governance systems and acted promptly on issues identified during inspection
activities coordinator employed; onsite pub and beer garden, school visits to read stories, weekly therapy dog, community outings, daily activities advertised
Staffing is adequate but some staff and relatives say they feel busy and stretched, especially at weekends.
We received mixed feedback about whether there were enough staff. One relative told us, 'There's not enough staff they always seem to be very busy. There don't seem to be as many staff at the weekend'
Only standard training and induction, no mention of specialist courses or funded qualifications.
Training records showed that staff received the training they needed to do their job well. Staff received an induction when they started in post and shadowed experienced staff
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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