Working at Clarendon Beechlands

Risks to people were now effectively assessed and mitigated where possible. Staff knowledge on safeguarding matters had significantly improved since the last inspection.

Staff told us the registered manager was supportive, along with senior care staff. Staff were positive about the changes implemented by the new registered manager.

Sufficient numbers of staff were now in place, and staff had received the necessary training to allow them to competently complete their roles. People told us staff were readily available.

Staff had received refresher training and received regular supervisions and appraisal. All levels of the management team had access to the staff training matrix. This ensured that training was completed in a timely manner by staff members.

Staff were extremely complementary about the current registered manager and acknowledged the hard work that had gone into improving the service. One staff member told us, “We have come a long way since the last inspection, and that is down to having a different manager.”