Working at Clarence House
1 St. Thomas Road, Lytham St. Annes, FY8 1JL
Operated by Belgravia Care Home Limited
20 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable managers create a positive culture and strong safety practices, although staffing relies on mucking in and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
There were effective safeguarding processes in place. Risks were assessed in detail... People received their medicines safely. Auditing processes to monitor medicines... were seen to be effective.
Staff Culture
7/10
✓
There was a positive culture evident and from people spoken with. One person said, 'We all get along well.'
Staffing Levels
6/10
✓
There were sufficient staff to care for people. One staff member said, 'We all muck in and have enough of us around to support people.'
Training & Dev
7/10
✓
Access to training programmes was good to ensure staff were appropriately trained. Each staff member had been provided with a training programme which was ongoing throughout 2023 and 2024.
Management
7/10
✓
The management are always around and approachable, they treat you with kindness and patience.
Programmes
6/10
✓
Activities were varied and people had choices. A relative said, 'There is always something going on in the afternoons.' There had been a variety of activities both individual and group events.
Points to consider
Staffing is adequate with enough people around, but staff have to muck in together with no info on low agency use or stable long-term team.
One staff member said, 'We all muck in and have enough of us around to support people.'
Varied daily activities like garden time and group events, but no dedicated coordinator or specialist programmes to make the role more creative.
The management team kept a record of activities people had undertaken. There had been a variety of activities both individual and group events. People were supported to follow their interests... in the home and in the garden.
Good ongoing training access and induction, but no funded qualifications, career development or specialist certifications mentioned.
The registered manager had a training programme... Access to training programmes was good... A new formal induction process was in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews