Working at Clarence House
6 Dudsbury Crescent, Ferndown, BH22 8JF
Operated by Southey Care (Dorset) Limited
29 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Wonderful approachable management and a proud team, but unclear staff retention and standard training without specialists hold it back."
Safety & Risk
7/10
✓
Safety incidents were reported, investigated, and used to drive learning and enhance service quality.
Staff Culture
8/10
✓
A staff member told us, “I feel proud to be here, we have a wonderful team.”
Staffing Levels
6/10
✓
We observed enough staff on duty to meet people’s needs safely.
Training & Dev
6/10
✓
Ongoing supervision, training, and competency checks ensured staff had the skills and knowledge to meet people's needs safely and effectively.
Management
8/10
✓
A staff member said, “The registered manager is wonderful and approachable, you raise any concerns, it doesn’t matter how big or small [name] will address it.”
Programmes
6/10
✓
People and their relatives spoke positively about the wide variety of activities offered. Activities took place both within the home and on outings, including visits from entertainers such as a singer.
Points to consider
Staffing is adequate to meet needs and keep the atmosphere calm, but no info on staff staying long-term or using hardly any agency workers.
We observed enough staff on duty to meet people’s needs safely.
Training is standard with induction, supervision, and updates on basics like safeguarding and meds, but no specialist courses or funded qualifications.
Ongoing supervision, training, and competency checks ensured staff had the skills and knowledge to meet people's needs safely and effectively.
Activities have a team doing varied stuff like outings, entertainers, and one-on-one chats, but no special named programmes or innovative approaches.
People and their relatives spoke positively about the wide variety of activities offered. Activities took place both within the home and on outings, including visits from entertainers such as a singer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews