Working at Clarence House Care Home
Albert Street, Brigg, DN20 8HS
Operated by Knightingale Care Limited
33 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management, good training, happy staff and strong infection control, although staffing gets busy at peak times and activities are basic."
Safety & Risk
8/10
✓
2021 targeted IPC inspection: Assured on preventing infections, PPE use/training, testing, cleaning, outbreak management: 'We were assured that the provider was...' on multiple points.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff feel valued and love working there with positive interactions: 'I love it here', 'Staff are happy in what they are doing'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'Staffing levels were determined by and monitored in line with people's dependencies. People's needs were met in a timely way by staff' but one person noted wait for breakfast at busy time.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Variety of training including Care Certificate, specialist on nutrition/MUST tool, falls, catheter care post-safeguarding, regular supervision and appraisals: 'There's lots of training provided'
Management
7/10
✓
Per 2018 comprehensive inspection: Registered manager with 'open door' policy acts on feedback and safeguarding recommendations, staff feel supported: 'I feel supported by the manager.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Regular programme with variety like bingo, quizzes, chair exercises, reminiscence, pampering, school visits, outings but no coordinator or specialist approaches mentioned.
Points to consider
Staff numbers meet needs but get busy at peak times like breakfast so you might feel rushed.
We did receive one comment from one person that they had to wait for breakfast because this was a busy time of day for the staff.
Activities are regular but basic like bingo, quizzes and outings with no coordinator or special programmes to vary your day.
A range of activities were provided at the service. This included bingo, quizzes, chair exercises, reminiscence and pampering sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews