Working at Clarence House

Risks to people's care were assessed and managed well. Medication was managed safely

There was an open culture within the service. People, relatives and staff told us the registered manager was supportive, they could raise concerns with them and they were listened to

Some staff told us there were enough staff but when agency staff were on shift, it was sometimes hard to manage the workload

People were engaged in varied activities of their interest, including activities to enhance their skills and learning