Working at Claremont Nursing Home
Claremont House and Lodge, Great Yarmouth, NR30 5AA
Operated by Healthcare Homes Group Limited
52 bedsNursing homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported in a happy atmosphere with good training and enough skilled staff, but no permanent manager due to high turnover and delayed medicines weaken oversight."
Safety & Risk
4/10
!
Medicines were not always being given because they had not been obtained in time due to the ineffective governance systems in place. There were gaps in some records.
Staff Culture
6/10
✓
Staff told us they felt supported... Comments included, “It is a happy atmosphere, and I am glad to work here.” “I have always felt supported at Claremont, we have a good team.”
Staffing Levels
5/10
!
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. Employment checks were completed appropriately.
Training & Dev
6/10
✓
Staff were provided with an induction and training. One staff member said, “The training was very helpful and educative with lots of learning materials, I also received clinical training in the care home.”
Management
2/10
✕
At the time of our assessment, there was not a registered manager in post. There had been a high turnover of management since our last inspection.
Programmes
4/10
!
There was a planned activities programme in place, this included activities in the home’s bar. The bar had a pool table, darts and a karaoke machine and activities were varied.
Points to consider
No permanent manager in post, and high turnover in management means inconsistent oversight.
At the time of our assessment, there was not a registered manager in post. There had been a high turnover of management since our last inspection.
Medicines not always obtained on time, leading to gaps in records and delays in care.
Medicines were not always being given because they had not been obtained in time due to the ineffective governance systems in place.
Only basic activities like games and karaoke, no specialist programmes or coordinator mentioned.
There was a planned activities programme in place, this included activities in the home’s bar. The bar had a pool table, darts and a karaoke machine and activities were varied.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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