Last updated: 10 February 2026
"Staff praise the brilliant manager and feel well supported in a positive culture, but lack of details on staff retention and specialist training holds it back."
Safeguarding systems effective with staff training and consistent reporting; risks assessed and managed well; medicines administered safely with audits and competency checks.
Staff said 'this is a lovely place, the manager is brilliant' and 'support from colleagues is very good'; positive culture observed with staff feeling well supported.
There were enough staff in place to ensure people remained safe and met their needs; staffing levels determined by dependency tool and checked regularly.
Staff completed full induction, Care Certificate, training in moving and handling, safeguarding, dementia awareness; regular supervision and opportunities for further qualifications.
People spoke positively about the registered manager; staff said 'manager is brilliant, easy to communicate with' and 'feel we are well supported, no hesitation to help'.
Activity co-ordinators provide varied activities including arts and crafts, games, chair exercises, flower arranging, 1:1 sessions and entertainer visitors.
Staff numbers are enough for safe care, but no details on agency use or keeping staff long-term.
There were enough staff in place to ensure people remained safe and met their needs.
Training includes basics like dementia awareness and Care Certificate with supervision, but no funded specialist courses or career paths.
Staff had completed training in areas such as moving and handling, safeguarding, dementia awareness... Care Certificate... opportunity to develop their skills with other national recognised care qualifications... regular supervision.
Varied activities like arts, crafts, exercises and one-to-one with a coordinator, but no special programmes or tech.
There's lots of different activities to do... art and crafty, and I like the games too. We do chair exercises and things like flower arranging. The activity girls do 1:1 with people in their room too.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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