Working at Claremont House
Brighton Street, Heckmondwike, WF16 9EU
Operated by Kirklees Metropolitan Council
40 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Approachable manager and positive culture where staff work well together, but weekly agency staff, vacancies and training gaps create workload pressures."
Safety & Risk
7/10
✓
Safe IPC assured in 2021; good safeguarding, risk assessments and mostly safe medicines management in 2018 with lessons learned.
Staff Culture
7/10
✓
Staff said they felt they worked in a home with a positive culture where staff worked well together. Per 2018 comprehensive inspection.
Staffing Levels
5/10
!
There were sufficient numbers of staff but agency staff used weekly and vacancies for five day and three night care assistants. Per 2018 comprehensive inspection.
Training & Dev
5/10
!
Overall training completion rate was 79 per cent with gaps followed up, induction and supervisions in place. Per 2018 comprehensive inspection.
Management
7/10
✓
People and staff were complimentary about the registered manager who was approachable. Per 2018 comprehensive inspection.
Programmes
6/10
✓
Programme of activities with arts and crafts, active minds, beauty treatments, singer visits, movies, piano, gardening by activities coordinator. Per 2018 comprehensive inspection.
Points to consider
Staffing is adequate but weekly agency staff and vacancies for several care assistants mean workloads can feel pressured when busy.
agency staff were used on a weekly basis and there were vacancies for five care assistants for day shifts and three night-care assistants. Per 2018 comprehensive inspection
Only standard training with 79% completion rate, no specialist courses or funded qualifications mentioned.
At the time of our inspection the overall training completion rate was 79 per cent. Per 2018 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews