Working at Claremont Care Home
254-256 Washway Road, Sale, M33 4RZ
Operated by Claremont Care Home Limited
28 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Excellent safety practices and a positive open culture, but occasional waits for staff help due to pressures."
Safety & Risk
8/10
✓
2022 IPC: Robust cleaning schedule with records, assured on PPE use, testing, outbreak management, visitor risk assessments; 2018: Safe medicines, safeguarding, risk assessments and incident monitoring.
Staff Culture
7/10
✓
Per 2018 inspection: Culture significantly improved to open and transparent; staff said 'It's just lovely working here'; relatives and staff positive about progressive culture.
Staffing Levels
5/10
!
Per 2018 inspection: 'People we spoke with felt there were sufficient staff to their needs' but 'Sometimes I may wait, but not often'; 2022 notes measures to mitigate COVID-related staff pressures.
Training & Dev
6/10
✓
Per 2018 inspection: Induction based on Care Certificate, training provided regularly and updated when relevant, supervision and appraisals completed regularly.
Management
6/10
✓
Per 2018 inspection: Manager approachable and hands-on, works alongside staff delivering care, positive staff feedback on leadership, but longer-term track record of consistent practice needed.
Programmes
6/10
✓
Per 2018 inspection: Two activity coordinators on alternate days, activities file with 1:1 and group activities like armchair aerobics observed; 2022 notes staff supported regular room engagement.
Points to consider
Staff numbers are enough most times but residents sometimes wait a bit for help, and there were COVID staff pressures.
Per 2018: 'Sometimes I may wait, but not often; it's not a hotel after all.' 2022: Measures to mitigate COVID-19 related staff pressures.
Only standard training like inductions and regular updates, no specialist courses or funded qualifications mentioned.
Per 2018: Induction based on Care Certificate, training provided on a regular basis and updated when relevant.
Activities team runs regular group events and one-to-one time but no specialist or innovative programmes.
Per 2018: Two activity coordinators, variety of group activities on offer, armchair aerobics observed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews