Working at Claremont Care Home
New Street, Farsley, LS28 5BF
Operated by Park Homes (UK) Limited
63 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Supportive new manager and positive team culture with good safety management, but staffing feels stretched with agency use and training gaps."
Safety & Risk
6/10
✓
Risks assessed and managed well, incidents recorded with trend analysis, medicines safe: 'Medicines were administered safely, and people received their medicines at the correct times'.
Staff Culture
6/10
✓
Staff feel well supported by new manager, confident raising concerns: 'Honestly speaking, the management is OK, when I have an issue, I can speak with them'.
Staffing Levels
5/10
!
Mixed feedback from people and staff on numbers and responsiveness: 'There is not enough staff, I don’t see much of them'; agency used for one-to-one support.
Training & Dev
5/10
!
Standard training including dementia accessed by staff, supervisions in place but some delayed; MCA knowledge not always robust.
Management
6/10
✓
New home manager in post with open door policy and daily walkarounds, staff feel supported: '[Name of home manager] I really appreciate her, she is good, she treats everyone equal'.
Programmes
5/10
!
People offered activities in communal areas, garden and bedrooms, weekly coffee mornings observed: 'On our third visit, we observed activities taking place'.
Points to consider
Staffing feels stretched at times with mixed feedback from residents and staff about numbers, plus agency for one-to-one care.
People shared mixed feedback about staff numbers and how responsive staff were to their needs... Agency staff are used for service users who require one-to-one support.
Only standard training offered with gaps in staff knowledge on things like mental capacity assessments.
staff’s knowledge of the Mental Capacity Act (MCA) 2005 was not always robust.
Activities happen regularly like coffee mornings and garden time but some residents still feel bored so the role lacks variety.
Most people expressed a positive experience... but we also received some feedback indicating people felt a lack of stimulation... 'Not much going on; I get bored'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews