Working at Clare Lodge Care Home

There were suitable arrangements for the safe storage, management and disposal of medicines... Some improvement was identified in medicine record keeping.

One staff member said, 'We have good communication with the [registered] manager, she is very open, honest, transparent and supportive.'

People, their relatives and staff all told us that there were enough staff available to meet people's needs in a timely manner.

Staff received training to support them to be able to care for people safely. This included basic core training such as moving and handling and safeguarding as well as specific training modules such as end of life care.

Staff told us that the management team was approachable and that they could talk to them at any time.

A dedicated activity co-ordinator was employed to manage opportunities for engagement... basement of the home had been developed to incorporate a bar area, a cinema room and a hairdressing salon.