Last updated: 10 February 2026
"Supportive managers who help on the floor, long-serving staff, innovative hydration programmes, and a culture where everyone feels valued and motivated."
People's care plans contained detailed and informative risk assessments... Staff demonstrated an awareness of using the incidents as a way of learning and prevention.
Staff felt valued and supported by the management... Staff felt motivated and proud of the service. There were high levels of satisfaction across all staff.
Many of the staff had worked at the service for several years... staff spent time with people without rushing.
Staff received regular supervisions... three members of staff had been accepted onto the Nurse Associate training programme... champions opened the door for career progression.
Staff said the managers often help 'on the floor' and came in at weekends to cover a shift when required.
Hydration project... June 2017 seven urine infections... June 2018 only one... falls due to urine infections had significantly reduced.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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