Working at Clann House
Clann House, Bodmin, PL30 5HD
Operated by Mr & Mrs L Difford
34 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel valued, proud and supported by hands-on management and stable staffing, although basic activities without a dedicated coordinator and standard training hold it back."
Safety & Risk
7/10
✓
The service had effective systems in place to protect people from abuse and staff had a good understanding of what to do to make sure people were protected from harm.
Staff Culture
8/10
✓
Staff were very motivated by and proud of the service. They told us they felt valued and were well supported.
Staffing Levels
7/10
✓
The registered manager told us that they had recruited more staff which reduced the need to use agency staff. Staff absences were covered by existing staff and management.
Training & Dev
6/10
✓
Staff told us they had received the training they needed to meet people's needs safely and effectively. Staff were supported in their roles through a plan of supervision.
Management
8/10
✓
The manager works alongside us and it's lovely to see. I feel valued and listened to. I can say that I now love my job and am proud to say I work at Clann House.
Programmes
6/10
✓
Planned activities were on display for people to attend if they wished. These included quizzes, puzzles, singers, beautician visits and hairdresser.
Points to consider
No dedicated activities coordinator yet, so activities are basic and run by care staff alongside their duties.
The provider was actively recruiting for an activity's coordinator. However, we saw staff providing several activities which people enjoyed participating in during the inspection.
Only standard training like induction, online modules and supervision, no specialist courses or funded qualifications.
Staff new to the care sector were supported to complete induction training in accordance with current good practice. The induction was very informative, online training was intense but covered everything necessary including safeguarding and whistleblowing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews