Working at City Health Care Limited - Alderson House
Linnaeus Street, Hull, HU3 2PD
Operated by City Health Care Limited
32 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive approachable managers foster a positive culture, but basic training and no evidence of stable staffing hold it back."
Safety & Risk
7/10
✓
Management of people's medicine was robust. Accidents and incidents were recorded. Investigations into each incident were fully completed by the management team.
Staff Culture
7/10
✓
A member of staff told us 'I love working here.' The management team promoted and encouraged a positive supportive culture to all parties.
Staffing Levels
6/10
✓
Staffing levels were monitored and there were enough skilled and experienced staff to meet people's needs. People confirmed there were enough staff.
Training & Dev
6/10
✓
New staff were provided with induction training and they undertook the Care Certificate. Staff were provided with regular supervisions and had a yearly appraisal.
Management
7/10
✓
The registered and deputy managers supported the staff team and they all worked together. Staff confirmed the management team were approachable, a member of staff said 'They are always there for us.'
Programmes
6/10
✓
There was a programme of activities which included outings, arts and craft and reminiscence. One person told us 'We had a choir in recently. The Ukulele man was good.'
Points to consider
Staff numbers are enough to meet needs, but no info on low staff turnover or few temps
People's needs were met in a timely manner by suitably skilled and experienced staff. The management team continued to monitor people's dependency and the staffing levels provided.
Only basic training like the Care Certificate and check-ins, no specialist courses or qualifications funded
New staff were provided with induction training and they undertook the Care Certificate. Staff were provided with regular supervisions and had a yearly appraisal.
Activities include arts, crafts, outings and music with a coordinator, but no special programmes or partnerships
There was a programme of activities which included outings, arts and craft and reminiscence. One to one activities were provided for people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews