Last updated: 9 February 2026
"Approachable senior staff and positive teamwork create a supportive environment, but limited activities and recent medication errors need improvement."
Staff were confident about safeguarding vulnerable adults... Accidents and incidents were recorded and viewed by the registered manager. Action was taken to prevent reoccurrence.
Staff were positive about working for the organisation and felt there was good teamwork within the staff team. All felt that senior staff were approachable.
People told us they felt safe and that there was always staff available if they needed them.
Staff were positive about the training and support they received. They told us it covered key topic such as safeguarding vulnerable adults, Mental Capacity Act and supporting people with mental health needs.
Staff told us senior staff within the organisation were approachable and they felt able to raise concerns and voice their opinions.
One person told us about the musical activities they enjoyed and another told us they often went out to play football. Staff also told us about a cooking event that was taking place that evening for vegetarian week.
No activities coordinator or regular structured programme, so the role is mostly routine care plus hobbies like music, football, and one cooking event.
People were able to follow their own hobbies and interests. One person told us about the musical activities they enjoyed and another told us they often went out to play football. Staff also told us about a cooking event that was taking place that evening for vegetarian week.
Staffing is adequate with staff always available, but no details on low agency use or stable long-serving team.
People told us they felt safe and that there was always staff available if they needed them.
Some medication errors happened recently, even though procedures were changed to fix them.
these procedures had recently been reviewed following some administration errors identified by the registered manager.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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