Working at Ciderstone House
1 Blackthorn Lane, Swindon, SN25 3SU
Operated by Community Homes of Intensive Care and Education Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive leadership and positive culture where staff feel valued, although basic activities and adequate staffing hold it back."
Safety & Risk
7/10
✓
Per 2021 comprehensive inspection: Staff understood their responsibilities to raise concerns... Risks associated with behaviour that challenged others were assessed... People received their prescribed medicines as and when they should
Staff Culture
8/10
✓
'I feel the service is managed extremely well. I personally feel the home is a very positive place and supportive place allowing staff to push to their full potential whilst caring'
Staffing Levels
6/10
✓
Per 2021 comprehensive inspection: We saw there were enough staff to support people and people did not have to wait long for assistance when needed. Relatives told us 'There is enough staff'
Training & Dev
7/10
✓
Staff had the right knowledge, skills and experience needed... 'I am supported to be an effective worker as I am given the training that I need... comprehensive induction... Supervisions were used to develop and motivate staff'
Management
8/10
✓
The registered manager led by example to create a positive person-centred culture... feedback evidenced that staff felt supported. 'I must personally name [registered manager] as truly the best manager I've had'
Programmes
4/10
!
Per 2021 comprehensive inspection: 'People choose their activities. For example [person] drives and walks. [People] like to do arts and crafts, painting and kinetic sand... walks, puzzles, sensory marbles.' 2023: attending local social clubs and activities such as swimming
Points to consider
Only basic activities like arts and crafts, walks, puzzles, sensory play and swimming, no dedicated coordinator so the role involves a lot of routine personal care
Per 2021 comprehensive inspection: 'People choose their activities. For example [person] drives and walks. [People] like to do arts and crafts, painting and kinetic sand... walks, puzzles, sensory marbles.'
Staffing is adequate with enough staff to meet needs, but nothing special like mentions of low agency use or great team stability
Per 2021 comprehensive inspection: We saw there were enough staff to support people... Relatives told us 'There is enough staff'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews