Last updated: 9 February 2026
"Supportive management and positive team culture with varied activities, but unsafe recruitment and mental capacity breaches put residents at risk."
We identified two repeated breaches of the regulations in relation to the safety of staff recruitment and compliance with the Mental Capacity Act... Recruitment systems were not robust... necessary Deprivation of Liberty Safeguards applications had not been made.
Staff told us their manager were approachable and supportive... Staff were confident their colleagues shared their values and that, 'Nothing bad can happen here.'
Staff were confident there were sufficient staff on duty to meet people needs... 'We normally have enough staff' but 'The service’s recruitment practices remained unsafe. Two staff employed since our last inspection had been permitted to work independently... before necessary pre-employment Disclosure and Barring Service checks'
Staff were complimentary of the training they received and told us, 'The training is spot on, the first month was constant training'
The registered manager provided effective leadership to the staff team... Staff told us their manager were approachable and supportive and that action had been taken in response to concern they had reported.
Activities staff were on duty each day and provided a mixture of group and individual activities... we observed people engaging with craft activities, story telling and quizzes... external entertainers visited regularly.
New staff were allowed to work unsupervised before background checks were finished, putting residents at risk.
Two staff employed since our last inspection had been permitted to work independently in the service before necessary pre-employment Disclosure and Barring Service checks were completed. This had unnecessarily exposed people to risk of harm and was a breach of the regulations.
Mental capacity assessments were not done or sent to the local authority for residents lacking capacity.
The provider had not completed capacity assessments and submitted them to the Local Authority... necessary Deprivation of Liberty Safeguards applications had not been made to the local authority. This was a repeated breach of the regulations.
Recruitment problems and some vacancies from retirements mean the team isn't fully stable yet.
The registered manager recognised there was a small number of staff vacancies at the service due to recent staff retirements... The service’s recruitment practices remained unsafe.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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