Last updated: 10 February 2026
"Enough trained staff to keep people safe and a positive team culture, but no permanent manager and basic activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff assessed and managed risks to people’s health, safety and wellbeing effectively. People’s care records contained detailed risk assessments.
People, relatives and staff were regularly consulted about the quality of the service through regular communication, surveys, meetings and reviews. A staff member told us, “If we see a gap (in records), we work well together so we deal with it straight away.”
There were enough trained and competent staff to support people and keep them safe. People felt there were enough staff to meet their needs and keep them safe. A person told us, “Staff come quickly when I buzz.”
Staff had received up to date medicines training and regularly had their competence assessed. Staff had completed appropriate training and were aware of how to report any safeguarding issues.
The home did not have a registered manager at the time of the inspection but had a manager who was overseeing the service with the support of the provider.
People were supported to spend time with their families and enjoyed activities both in the local community and their home. A person told us, “I really like the knitting club.” Staff regularly asked people for suggestions of new activities they could offer in the home. People enjoyed outings to places such as museums, parks and football matches.
no permanent manager in post, overseen by acting manager and the provider
The home did not have a registered manager at the time of the inspection but had a manager who was overseeing the service with the support of the provider.
basic activities like knitting club and outings, no dedicated coordinator or specialist programmes
A person told us, “I really like the knitting club.” People enjoyed outings to places such as museums, parks and football matches.
only standard training like medicines and safeguarding, no specialist courses or funded qualifications
Staff had received up to date medicines training and regularly had their competence assessed. Staff had completed appropriate training and were aware of how to report any safeguarding issues.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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