Working at Churchill Road

Staff received training on safeguarding adults and were knowledgeable about the procedures... Risk assessments were in place... Incidents and accidents were reported. These were reviewed regularly by the registered manager and lessons shared.

Staff had been trained to carry out their roles. There was a training plan in place which highlighted when refresher training was due. One member of staff said, 'I did Asperger's and ageing training the other week.'

There was an open culture where staff were encouraged to speak up. One member of staff said, 'This is a good company. [Senior support worker] is really good, very supportive and ever so patient. I think that's probably why staff never leave.'