Working at Churchill House
48-50, Romford, RM7 7HT
Operated by Churchill Care Home Limited
14 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by management in a positive culture with strong safety, but limited activities and stretched staffing hold it back."
Safety & Risk
8/10
✓
People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well. Staff managed medicines safely and audited medicines regularly.
Staff Culture
7/10
✓
Staff were positive about the support they received and the way the service was managed. The service promoted positive culture that was person-centred, open and inclusive.
Staffing Levels
5/10
!
There were mixed feelings about the staffing level at the service. One relative told us, 'There is enough staff, but I feel they could do with more staff for activities.'
Training & Dev
6/10
✓
Staff had received relevant training to support people effectively. Staff files and the provider's records confirmed staff had attended various training programmes related to their roles.
Management
7/10
✓
Staff felt supported and valued by management. One member told us they liked working at the service and said, 'The manager is very helpful to me.'
Programmes
3/10
✕
People were engaged in activities of their choice. One person said, 'I do join in some activities.' Another person told us, 'There are some activities you can join in if you want to.'
Points to consider
No dedicated activities programme or coordinator, so the role is mostly routine personal care and household jobs like cooking and cleaning.
A member of staff said, 'We have to do cooking, cleaning, and washing, and household jobs [in addition to supporting people with personal care].'
Staffing is adequate but nothing special, with staff stretched doing extra chores and relatives wanting more for activities.
One relative told us, 'There is enough staff, but I feel they could do with more staff for activities.' Another relative commented, 'Staff do so much here, if they had a cook, care staff would have more time for activities.'
Only standard training with no specialist courses or funded qualifications mentioned.
Staff had received relevant training to support people effectively. Staff files and the provider's records confirmed staff had attended various training programmes related to their roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews