Working at Churchill House Care Home
Keepside Close, Ludlow, SY8 1EL
Operated by Jubilee Care Ltd
62 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Hands-on approachable manager and supportive team culture, although activities lack a dedicated coordinator and training misses funded qualifications or career paths."
Safety & Risk
8/10
✓
People were protected from abuse by staff who had received training... Risks... were identified and assessed... People received their medicines as prescribed... procedures... to ensure the process was carried out safely. Senior staff... reviewed practice... to ensure lessons could be learned.
Staff Culture
8/10
✓
Staff told us they felt well supported... 'Brilliant. We all work together in a team.' Staff felt listened to when they shared feedback. The registered manager created an open culture where they led by example.
Staffing Levels
7/10
✓
There were enough staff on duty to meet people's needs in a timely manner... 'There is sufficient staff to support the service users. I get chance to spend quality time with them rather than just making sure that they are washed dressed and fed.'
Training & Dev
7/10
✓
Staff received training relevant to their roles. New staff received an induction... shadowing existing staff... 'Great and better than I had received in other care jobs.' Staff told us that ongoing training opportunities meant they could continually develop their knowledge and skills.
Management
8/10
✓
The registered manager is very hands on which makes them more approachable. Staff told us they received good support from the registered manager... 'We can approach the manager with anything.'
Programmes
6/10
✓
People enjoyed a range of activities... for example, one person liked operatic music. The staff had arranged an interactive screen link to a renowned opera house. Other people... enjoying Spanish classes and... animal visitors.
Points to consider
Varied activities like classes, music screens and animal visits but no dedicated coordinator or specialist programmes to make the job more fulfilling.
People enjoyed a range of activities that were arranged to meet people's needs. For example... interactive screen link to a renowned opera house... Spanish classes and everyone spoke positively about the animal visitors.
Good training and induction but no funded qualifications, career paths or named specialist programmes.
Staff received training relevant to their roles. New staff received an induction from the provider which included shadowing... Staff told us that ongoing training opportunities meant they could continually develop their knowledge and skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews