Last updated: 9 February 2026
"Staff feel supported by helpful management in an open culture with good safety, but basic activities leave some people with little to do."
Risk assessments for people were more thorough and detailed to protect them from coming to harm. Medicines for people were managed and administered safely. Safeguarding processes were in place to protect people from the risk of abuse.
Staff told us there was an open-door policy and could approach the registered manager with any issues. One staff member said, 'The manager is very helpful.' Another staff member told us, 'Manager is very understanding because she was also a carer.'
There were enough staff to support people in the home. The provider had assessed the staffing levels needed and had implemented a rota, so that the numbers of staff required in the day and at night were available at all times.
Staff had received training in safeguarding people from abuse. Medicines were administered by staff who had received the relevant training and who underwent annual assessments of their competency.
Staff told us they were clear about their roles and responsibilities and were encouraged and supported by the registered manager... One staff member told us, '[Registered manager] is really nice and very supportive.'
We saw the activity staff entertain and engage people in newspaper, art and music activities, plus some chair exercises... we found some people had little to do during the day.
Basic activities like art, music, newspapers and chair exercises only, with some people sitting around most of the day with little to do.
We made a recommendation for the provider to look into improving the range of activities because we found some people had little to do during the day.
Staffing levels are enough to cover shifts, but no word on stable teams, long-serving staff or low agency use.
There were enough staff working in the home. Staff told us there was enough staff.
Only standard training like safeguarding and medicines competency checks, no specialist courses or funded qualifications.
Staff had received training in safeguarding people from abuse. Medicines were administered by staff who had received the relevant training and who underwent annual assessments of their competency.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp