Working at Churchfield Court
236 All Saints Way, West Bromwich, B71 1RR
Operated by Mrs Amrita Gunputh & Mr Anand Gunputh
37 bedsResidential homes
Workplace Score
3.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.2/10
Key Finding
"Staff feel supported by management and can speak up, but staffing shortages, lack of activities and training gaps hold it back."
Safety & Risk
2/10
✕
Where people’s rights were restricted, the provider had not applied for Deprivation of Liberty Safeguards and medicines records did not show where pain relieving patches were applied.
Staff Culture
6/10
✓
Staff felt supported in their roles and felt able to speak up if they were concerned about aspects of people’s care or safety.
Staffing Levels
2/10
✕
Some people we spoke with felt there were not enough staff and staff also told us there were times when they felt more staff were needed to ensure people’s needs were met in a timely way.
Training & Dev
2/10
✕
Staff had received a range of training but had not received training in supporting people with epilepsy or specifically in relation to people’s mental health diagnoses.
Management
4/10
!
Staff were supportive of the management team and told us they felt supported, but audits were not always effective in identifying concerns and leaders had not ensured restrictions were lawful.
Programmes
1/10
✕
People shared concerns about the lack of meaningful activity and a number of people expressed concerns about the lack of opportunities offered about how they spent their time.
Points to consider
Not enough staff at times, so people miss out on showers or chats and you feel stretched.
Some people we spoke with felt there were not enough staff. People shared examples of the impact of this including not being able to go out, not having anything to do or anyone to talk to.
No real activities programme, so days are just basic care and residents get bored sitting around.
A number of people we spoke with expressed concerns about the lack of opportunities offered about how they spent their time. One person told us, “I’m just sat here all day with nothing to do.”
Gaps in training like no epilepsy course or specific mental health skills, so support might not match needs.
One person had recently been diagnosed with epilepsy and staff told us they had not received training in supporting people with epilepsy. Some people had mental health needs and staff had not been trained specifically in relation to people’s diagnoses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews