Working at Church Walk
Cavendish Road, Rochdale, OL11 2QX
Operated by Church Walk Health Care Limited
18 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Approachable new manager fostering open culture with staff feeling happier and valued like family, but past short-staffing, agency use and standard training hold it back."
Safety & Risk
6/10
✓
Medicines and safeguarding safe but care plans/risk assessments had minor gaps not always reflecting complex needs (addressed immediately, 2020).
Staff Culture
7/10
✓
Staff feel happier, 'like a family', valued and listened to; relatives 'absolutely fantastic' (2020).
Staffing Levels
6/10
✓
People said staffing levels appropriate, additional team leaders recruited and advertising more; per 2019 high ratio but sometimes short-staffed, recruiting to reduce agency.
Training & Dev
6/10
✓
Per 2019 comprehensive: relevant training with refreshers (e.g. wound care), comprehensive induction, supervisions and group sessions in place.
Management
7/10
✓
New manager approachable with open-door policy, worked hard on open culture; staff 'much happier' and 'big difference now' (2020).
Programmes
6/10
✓
Activity coordinators spoken to (2020); per 2019 staff support outings to football/shops, hobbies, community fayre with variety.
Points to consider
Only standard training like refreshers and induction, no specialist courses or funded qualifications.
All staff were provided with relevant training and regular refresher sessions... Staff told us their induction... had been comprehensive (2019).
Activities are regular with a coordinator but just basic outings and events, nothing special or innovative.
Activity coordinators... (2020). People were supported to maintain hobbies... group went to watch... football team... arranging a summer fayre (2019).
Staff numbers are adequate but they are still hiring more and used to have shortages and agency shifts.
We have had more staff recently, team leaders, and they are advertising... (2020). Per 2019: sometimes... short staffed... constantly recruiting new staff to reduce the dependency on agency workers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews