Last updated: 10 February 2026
"Visible management and sufficient skilled staffing create a supportive culture, but basic activities and standard training hold it back."
The provider had effective systems in place to safeguard people from abuse... Medicines were given safely to people by trained and knowledgeable staff... Incidents, accidents and near misses were clearly recorded, analysed and acted upon.
Staff told us they felt supported by the management team and felt able to gain support from them at any time. One staff member told us, 'There is always support available from the manager.'
There were enough skilled and competent staff on duty to meet people's needs... Staff told us the staffing levels were good and meant they could always provide personalised care and support.
Staff received regular individual supervision... Staff received a variety of regular training including, health and safety, whistleblowing and safeguarding. Staff had completed a comprehensive induction which included the Care Certificate.
The registered manager had a visible presence within the home and operated an open-door policy. The management team demonstrated an open and transparent management style and were fully engaged with people and staff.
People were supported to lead full and active lifestyles... One person said, 'I have lots to do. I go to the pub, go to the country park and shopping in town. I also enjoyed the Christmas markets.'
Activities are basic outings like pub trips and shopping, no dedicated coordinator or specialist programmes to make the role more varied.
People enjoyed the activities at the home. One person said, 'I have lots to do. I go to the pub, go to the country park and shopping in town. I also enjoyed the Christmas markets we went to.'
Only standard training like health and safety and Care Certificate, no specialist courses or funded qualifications for career growth.
Staff received a variety of regular training including, health and safety, whistleblowing and safeguarding. Staff had completed a comprehensive induction which included the Care Certificate.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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