Last updated: 9 February 2026
"Staff get good training and feel supported, but no registered manager and serious safety risks like pressure sores and dehydration are major concerns."
People were at risk of pressure sores, dehydration, infection, exposure to chemicals and unsafe food safety measures.
Staff told us they felt supported in their roles by the provider. Staff attended regular staff meetings.
There were enough staff to meet people's individual needs in a timely manner. People were supported by both regular and agency staff members who they were familiar with.
Staff had completed appropriate training which was suitable to meet the needs of the people they were providing care for. Staff told us they had requested specific training in an area and the provider sourced this for them.
The service did not have a manager registered with the Care Quality Commission. There had not been a registered manager employed at the service since March 2021.
The service employed an activities coordinator who provided a range of activities for people such as bingo, art and crafts and music sessions.
No permanent manager in post, and leadership oversight is seriously failing.
The service did not have a manager registered with the Care Quality Commission. There had not been a registered manager employed at the service since March 2021.
Serious ongoing safety risks like pressure sores, dehydration, poor cleaning, and unsafe medication storage.
People were not protected from the risk of pressure sores... dehydration... infection... Medicine management required improvement. We found a prescribed flammable cream stored incorrectly.
Staffing is adequate but relies on some agency workers to cover shifts.
People were supported by both regular and agency staff members who they were familiar with.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Inadequate
Direct feedback from current and former employees

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