Working at Church View (Bishop Auckland)
1 Main Street, Bishop Auckland, DL14 6SL
Operated by Roseberry Care Centres GB Limited
45 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"A happy family culture with mutual respect and a supportive manager, but short staffing leaves carers rushed and stressed, plus mostly group supervisions."
Safety & Risk
6/10
✓
Medicines were managed safely, incidents analysed, staff trained in safeguarding but not all risk mitigation details documented. Per Feb 2020 comprehensive inspection; strong IPC assured Nov 2020.
Staff Culture
8/10
✓
One staff member said, 'We don't treat it as a care home we see it as their home, people enjoy coming to work, all staff respect each other. We all help each other like one big happy family.' Per Feb 2020 comprehensive inspection.
Staffing Levels
4/10
!
Staff were sometimes rushed and commented, 'It is stressful... we are rushed off our feet and could do with one extra member of staff on each floor' and 'There is not enough staff...' Per Feb 2020 comprehensive inspection.
Training & Dev
5/10
!
Staff received appropriate training and twelve week induction but records showed majority of supervisions were group supervisions and staff wanted one to one. Per Feb 2020 comprehensive inspection.
Management
6/10
✓
Staff were supported by the registered manager. One staff member said, 'I love him as a manager, he is approachable, anything you want to talk about you can.' Per Feb 2020 comprehensive inspection.
Programmes
6/10
✓
A new activity coordinator had just started to further develop activities. People enjoyed outings to railway museum, skittles, Chatty Café, knitting, church lunch in mini bus. Per Feb 2020 comprehensive inspection.
Points to consider
Not enough carers on shift so you feel rushed and stressed all day.
staff were sometimes rushed and commented, "It is stressful but it is a good home, we are rushed off our feet and could do with one extra member of staff on each floor" and "There is not enough staff, it would be nice to have an extra pair of hands"
Supervisions happen mostly in groups instead of one-on-one chats with your manager.
Records showed that the majority of supervisions were group supervisions. Staff we spoke with said they feel they would benefit more from one to one supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews