Last updated: 10 February 2026
"Staff feel supported and motivated with excellent training and creative activities, although staffing faced challenges during lockdown."
Each person using the service had a range of detailed risk assessments... Medicines were managed safely... Accidents and incidents were monitored closely
There was an exceptionally positive culture in the service. Staff consistently told us how much they liked working at Church Road, whilst feeling supported and very motivated
There were enough staff to care for people safely... One member of staff said, 'We have always got staff. We had difficulties in lockdown, although arrangements were always made to make sure we had enough.'
All staff followed an internal career progression plan to help them develop... Four previous Church Road support workers had now moved into more senior roles within the service
Staff consistently told us how much they liked working at Church Road, whilst feeling supported... Comments from staff included, 'It is outstanding and one of the best managers I have had. Always there to talk with'
The staff team had been very creative... a pub had been created in the back garden known as the 'Cade Care Arms'... purchase of a pet rabbit... Weekly 'Come dine with me' evenings
Staffing levels are sufficient but there were difficulties during lockdown that needed special arrangements.
One member of staff said, 'We have always got staff. We had difficulties in lockdown, although arrangements were always made to make sure we had enough.'
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp