Last updated: 9 February 2026
"Staff feel well supported by hands-on management and a strong team culture with good training, although some agency staff use and day centre-focused activities are limitations."
Staff understood their responsibilities in safeguarding people from abuse and knew how to report any concerns... Risk assessments were in place and reviewed monthly. People received their medicines safely and as prescribed.
Staff told us, 'We are really well supported. The staff here are very good and very supportive.' Another staff member told us, 'It's a great staff team, lovely environment, we are a family. We understand one another and work well together. The management team are really hands on.'
Sufficient staff were deployed to meet people's needs... there were some agency staff used at the service although these were regular agency staff who knew people well.
Staff received training considered as mandatory by the provider. All staff attended an induction when they started work and had access to ongoing training. Specific training was provided if people developed needs that required it. The provider supported staff to achieve further qualifications relevant to their roles. Staff received regular supervisions and appraisal.
Staff told us the management team supported them well and valued them for the work they did. They told us their suggestions for improvements were encouraged. There was a strong team ethos and staff said they received good support from their colleagues.
People had access to a good range of activities and maintained good strong links with the local community. Everyone who was currently staying at Church Green Lodge attended a day centre each day, leaving evenings and weekends to socialise and access the community.
Staffing is adequate but they use some regular agency staff to cover shifts.
there were some agency staff used at the service although these were regular agency staff who knew people well.
Activities are mostly day centre attendance and community outings, with no special creative programmes or in-house innovations mentioned.
Everyone who was currently staying at Church Green Lodge attended a day centre each day, leaving evenings and weekends to socialise and access the community.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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