Last updated: 9 February 2026
"Staff feel supported with good training and excellent safety practices, but a lack of focus on staff retention and career development."
Staff were knowledgeable about safeguarding processes and when to escalate incidents. Effective systems were in place to manage safeguarding risks. The provider had escalated incidents to relevant local authorities and CQC when needed. Risk assessments were detailed, person centred and provided clear guidance for staff.
Staff we spoke to were positive about the training and support they received from the provider. They knew where to find information and how to seek further guidance if needed.
People told us there were enough staff to support them, our observations and records confirmed this.
Training records showed staff complete a wide range of core training, including Safeguarding, First Aid... More specific training, tailored to the particular needs of those at the home, was also provided. For example, training in diabetes, learning disability and dementia.
The registered manager had oversight of staff training and compliance. Staff we spoke to were positive about the training and support they received from the provider.
People told us of various events involving the wider community as well as a timetable of activities and interest groups they could attend in the building... there is a sheet every week with things to do on.
Staff numbers are enough to get the job done, but no details on keeping staff long-term or using agency cover.
People told us there were enough staff to support them, our observations and records confirmed this.
Staff get basic must-have training plus some extras like dementia care, but nothing on paid qualifications or moving up in their careers.
Training records showed staff complete a wide range of core training... training in diabetes, learning disability and dementia.
There is a weekly activities list and some community outings, but no special projects or therapies to make days more fun and varied.
People told us of various events involving the wider community as well as a timetable of activities and interest groups... there is a sheet every week with things to do on.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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